Case Studies

Service Thinking in Action

On this page, we’ll be collecting links to real-world use-cases of Service Thinking. We’ve divided the case studies into broad categories.

Service Thinking Case Studies: Cognitive Computing

OrCam is a smart camera mounted on the frames of your eyeglasses, which “sees” text, recognizes objects and “whispers” in your ear. (Camera as a service.)

Service Thinking Case Studies: T-Shaped Organizations and Professionals

The boundary-crossing competencies of the “T” Source: T-Summit 2014